Getting Started with a New Printer: From Box to First Perfect Print (Windows & macOS)

A new printer should be simple to set up, but small mistakes can cause a lot of frustration. This guide walks you from unboxing to your first clean print in the smoothest order possible. Everything here is brand-neutral and explains only general steps you can safely follow at home.

You’ll pick the right connection method, join the printer to Wi-Fi correctly, add it properly on Windows and macOS, set the right defaults, and make sure the printer stays reliable in the long run.

The real trick is keeping things stable:
• connect the printer to 2.4 GHz Wi-Fi,
• reserve its IP address in your router, and
• prefer IPP/AirPrint or TCP/9100 instead of older, unreliable ports.

During first-time setup, keep the printer within a couple of metres of your router so nothing drops mid-process.

Part 1 — Unboxing & Placement (about 2 minutes)

• Remove all blue/orange tapes and protective packing—check inside the cartridge area as well.
• Place the printer somewhere stable with good airflow.
• If you plan to use Wi-Fi, keep it close to your router during the initial connection.

Part 2 — Power On & Basic Setup

• Load 10–15 sheets of clean A4 paper and adjust the guides so the stack sits snugly.
• Plug in the power cable and switch on the printer.
• Let it finish any startup routines before you try printing.

Part 3 — Pick Your Connection Type

PathWhen to ChooseWhy It Helps
USBFor quick confirmation that everything worksRemoves Wi-Fi from the equation for early tests
Wi-Fi (2.4 GHz)Normal home useHandy for all devices including phones
EthernetPrinter is near the routerMost stable option in any setup

Part 4 — Join the Printer to Wi-Fi Properly

Your printer will support at least one of these options:

Option A — Setup App (Recommended)

  1. Connect your phone or laptop to your home 2.4 GHz network (skip guest networks and VPNs).
  2. Open the printer’s official setup tool.
  3. Choose Add printer.
  4. Select your Wi-Fi name and enter the password carefully.
  5. Wait for the printer’s Wi-Fi indicator to stay steady.

Option B — Using the Printer’s Control Panel

  1. On the printer display, open Network / Wireless settings.
  2. Choose Wi-Fi → Join and select your Wi-Fi name.
  3. Enter the password and confirm.
  4. Look for a stable Wi-Fi icon.

Option C — WPS (Only if both devices support it)

  1. Press the router’s WPS button.
  2. Within two minutes, start WPS on the printer.
  3. Wait for the printer to confirm the connection.

If Wi-Fi won’t connect:
Connect the printer using USB first, then use the setup app to switch it from USB to wireless. This reliably sends the Wi-Fi details.

Part 5 — Adding the Printer on Windows

  1. Open Settings → Bluetooth & devices → Printers & scanners → Add device.
  2. If you see multiple entries, pick the one labelled Web Services / IPP / AirPrint.
  3. Print a quick test page.
  4. If nothing appears, choose Add manually → Add a printer using its TCP/IP address, then enter the IP shown in your printer’s network details.
  5. Choose IPP (preferred) or TCP/9100 when asked.
  6. If the printer shows Offline on TCP, open Printer properties → Ports → Configure Port and turn off SNMP Status Enabled.

Part 6 — Adding the Printer on macOS

  1. Open System Settings → Printers & Scanners → Add Printer.
  2. Choose the entry tagged AirPrint and add it.
  3. If it doesn’t show up, switch to the IP tab and enter the printer’s IP address.
  4. Select IPP as the protocol.

Part 7 — Set Correct Defaults (A4, Duplex, Colour)

Windows

• Open Printer preferences.
• Set Paper size: A4, enable duplex if supported, and choose your default colour mode.
• Some apps override settings, so check Page Setup in Word or your browser when needed.

macOS

• In the print window, adjust your settings (A4 + duplex).
• Save them as a Preset, and tick Only this printer to apply consistently.

Part 8 — First Meaningful Test Pages

• Windows test page to confirm the driver path.
• A simple text document to check margins and A4 alignment.
• A duplex test to see if both sides line up correctly.

Part 9 — Keep the Printer Reliable

• Reserve the printer’s IP address in your router so it never changes.
• Keep the printer on the 2.4 GHz band.
• Remove any duplicate printers (like “Copy 1” or “Copy 2”).

Quick Troubleshooting Tips

• Printer not showing: make sure the same SSID is used, turn off VPN, move closer, or add by IP using IPP.
• Stuck on Offline: switch to IPP/TCP and disable SNMP if on TCP; ensure the IP is reserved.
• macOS prints once then disappears: remove and re-add as AirPrint; if needed, reset the printing system and start fresh.
• Weak Wi-Fi: avoid cupboards or metal shelves; keep the printer close to the router, especially during setup.

Still Struggling?

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